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About results of consideration of citizens' appeals, received in Management of Rospotrebnadzora across the office of the President of the Russian Federation in the Tyumen region
In 2017. the office of the President of the Russian Federation in the Tyumen region Director of the office of Rospotrebnadzor in the Tyumen region Galina Vasilievna Shareho twice held a personal reception of citizens. The reception was held on behalf of the President of the Russian Federation in accordance with the schedule approved by the Plenipotentiary representative of the RF President in the Urals Federal district Igor Rurikovich Kholmanskikh. The reception was attended by Chairman of the Public Council under the Management of Yaroslav Ilyin.
To the head of the Department asked 12 residents of the region. Appeal related to issues of quality of tap water, of breach of contract installation of plastic structures, fails to provide any information about the product, termination of the contract for the provision of medical and cosmetology services.
In the course of consideration of references of citizens held test events, the results of which entities were brought to administrative responsibility under article 6.5 of the administrative code for the lack of quality tap water requirements SanPiN and under part 1 of article 14.7 of the administrative code for violation of the conditions of the contract for the manufacture of furniture. The total amount of fines amounted to 40 thousand.
In relation to the companies violated contractual obligations, the Office submitted to the courts of General jurisdiction 6 claims to protect consumers. From them the court has satisfied requirements about collecting of money funds to the benefit of consumers, totaling more than 100, 000. Also 2 signed a settlement agreement according to which business entities subject to pay consumers cash for a total amount of 57 000 rubles Two claims are in court under consideration. In the pretrial order, prepared by the Management of the claims 3 to consumers returned the funds totaling more than 80 000.
on 23 January 2018, the head of Rospotrebnadzor in the Tyumen region Galina Saroha had another personal appointment in the office of the President of the Russian Federation in the Tyumen region with the participation of Yaroslav Ilyin, Chairman of the Public Council at the Department. Applying this advice and clarification. All citizens ' appeals, the Office will consider in due time, the applicants will be answered, as appropriate, will be assisted in judicial protection within existing authority.
#Obshestvennye #CPS #Tyumen #priehrada
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